Cannot receive calls

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twodogswoo
Posts: 2
Joined: Tue Jun 15, 2010 8:44 am

Cannot receive calls

Post by twodogswoo » Tue Jun 15, 2010 8:47 am

For the past few days we have been having trouble receiving calls. It will ring 2 times and hang up or when answered you can hear the other end but they cannot hear you. I have rebooted several times and it helps for a few hours then it goes back to the same thing. When I am calling the home phone it doesn't ring - it doesn't do anything you just hear dead air. Please help and tell me what I need to do!

twodogswoo
Posts: 2
Joined: Tue Jun 15, 2010 8:44 am

Re: Cannot receive calls

Post by twodogswoo » Thu Jun 17, 2010 10:15 am

Can anyone help me?

murphy
Posts: 7206
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Cannot receive calls

Post by murphy » Thu Jun 17, 2010 10:28 am

You need to call customer support with the date and times of the failed calls so they can investigate what happened.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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