No longer getting calls from Vonage subscribers after port

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ska
Posts: 2
Joined: Thu Feb 05, 2009 2:41 pm

No longer getting calls from Vonage subscribers after port

Post by ska » Fri Feb 27, 2009 6:06 pm

Ooma notified me on 2/26/09 via email that my phone port has been completed successfully, and I can go ahead and cancel the service with my current provider, Vonage, which I did on 2/27/09. (Note that Vonage had initially ported this number from Sunrocket ~2 years ago.)
It is now coming to my attention that starting 2/27/09, I am no longer getting calls from people with Vonage service. When calling my number Vonage subscribers are getting message "this number is not in service." Has anyone seen this? Note that I can call out ANY number and anybody OTHER THAN Vonage can call me in. The only issue is calling from Vonage to Ooma is not working. This is completely unacceptable!!!

trim81
Posts: 262
Joined: Thu Jul 31, 2008 9:14 pm

Re: No longer getting calls from Vonage subscribers after port

Post by trim81 » Fri Feb 27, 2009 6:19 pm

common issue with vonage.

you need to call vonage and tell them to remove you from their database...

they should fix you over while you are on the phone with them

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