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#57044 by anorexorcist
Sun May 30, 2010 10:16 pm
I currently have Ooma Premier. My second year of Ooma service is set to start in Dec of 2010. Based on the TOS, starting with my 2nd year of service with Ooma, I'm obligated to pay the ~$10-$12 ( I forget the exact price at the moment) in taxes and fees per month.

If I am still subscribed to Ooma Premier...do I still have to pay the ~ $10 - $12 per month in taxes/fees OR does the Ooma Premier subscription cost, factor in the $10 - $12 in taxes/fees per month?
#57063 by bw1
Mon May 31, 2010 8:45 am
The regulatory recovery fees are based on the product that you purchased - it should say on the box. It doesn't matter if you have Premier or not.

No one is required to pay $10-12 per month. It's either $0, $11.75 per year after the first year, or ~$3.47 per month after the first month.

It should say on your account page in http://my.ooma.com.
#57065 by sfhub
Mon May 31, 2010 8:52 am
bw1,

I don't have Premier, so I don't really know how Premier is priced.

Are you saying that Premier includes any taxes/fees associated with the service in the advertised price, or are there additional taxes/fees related just to the Premier service, *independent* of the RRF of $0, $11.75, or monthly.

For the Intl package, it seems people have said beyond the $4.99 there were additional taxes/fees on the $4.99, but I might have remembered incorrectly.
#57067 by bw1
Mon May 31, 2010 9:18 am
I'm saying that Premier is completely separate. If your account is subject to taxes/fees, then it doesn't matter if you have Premier or not.

So if someone buys a Telo today, they would have to pay $3.47 per month (after the first month) in RRF.

They could also sign up for Premier and pay an additional $9.99 per month (or $119.99 per year) after the 60 day Premier trial.
#57095 by sfhub
Mon May 31, 2010 10:25 pm
I understand that, which is why I emphasized *independent* of RRF.

So my question was, are there taxes/fees on the Premiere $9.99/mo? To keep it simple assume your RRF is $0.

I'm not disagreeing nor is there need to read further into my question. I really don't know and just wanted clarification.
#57110 by bw1
Tue Jun 01, 2010 7:58 am
You mean like sales tax on Premier? No, as far as I know you are charged $9.99 every month or $119.99 every year to your credit card on file until you cancel. I know I was just charged $99.99 for one year of Premier and included port. That was before the price increase to $119.99 per year.

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