Incoming Caller ID Wrong

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mezzy316
Posts: 48
Joined: Tue Sep 08, 2009 6:51 am

Incoming Caller ID Wrong

Post by mezzy316 » Fri May 28, 2010 10:26 am

My friend got a new cell number about 5-6 months ago, so naturally the Caller ID name initially shows the person that used to have that number. However, while the CID name updated for everyone else she calls within 2 weeks, it still shows that old info when she calls me. How often does Ooma update their CNAM database? I would think this should have been fixed by now.

dhoots
Posts: 6
Joined: Tue Jun 01, 2010 7:46 am

Re: Incoming Caller ID Wrong

Post by dhoots » Tue Jun 01, 2010 7:53 am

Did you add that number to your Ooma Contacts by chance? Maybe it needs to be updated there. Just a thought.

mezzy316
Posts: 48
Joined: Tue Sep 08, 2009 6:51 am

Re: Incoming Caller ID Wrong

Post by mezzy316 » Tue Jun 01, 2010 10:05 am

Nope, I don't have anything in my Ooma contacts.

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