Check the configuration of your Panasonic phone. It's probably set to strip the area code.reizarf27 wrote:I am a new ooma customer in Salt Lake City, Utah. The 801 area code has been overlayed with a new area code - 385. This means that we are now a mandatory 10 digit calling area. The problem is that my incoming callerID is coming in with only 7 digits. My ooma number is in the new 385 area code, but most numbers are in the 801. The problem is when I try and redial from my incoming call list on my panasonic phone. Does anyone know a way to change my account so that I get the full 10 digit incoming callerID?
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Are you sure, it sounds text book, the Ooma system does not strip, the 10 digit dial option is only that, to recognize dialing out. I highly suggest rechecking your panasonic phone, pick a number in your caller ID and select EDIT, it should cycle through the display.reizarf27 wrote:It's not. I has been displaying 10 digits the entire time I have owned it. All I did was change my service from Vonage to ooma.