Unblocking a Blacklist number

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swatts61
Posts: 1
Joined: Mon Mar 08, 2010 3:53 pm

Unblocking a Blacklist number

Post by swatts61 » Mon Mar 08, 2010 3:57 pm

I was testing the blacklist feature on my phone and blacklisted my cell phone number to see if it actually worked. Well it worked great but how do I unblacklist my number?

ntoy

Re: Unblocking a Blacklist number

Post by ntoy » Mon Mar 08, 2010 4:12 pm

Hello,

You should be able to log into your My Ooma account

Go to:

Preferences>Blacklists - > click on the number & click on the delete button.

hingli
Posts: 38
Joined: Wed Feb 24, 2010 9:52 pm

Re: Unblocking a Blacklist number

Post by hingli » Tue Mar 09, 2010 7:34 pm

I have tried to delete a Blacklisted number but it won't delete.
ooma Telo (Premier)
Port Started: Feb. 24, 2010; Port Expected: March 23, 2010
Internet: Cable 8Mb/1Mb

djpdx1
Posts: 4
Joined: Wed Mar 11, 2009 6:10 pm

Re: Unblocking a Blacklist number

Post by djpdx1 » Tue Jun 29, 2010 1:39 pm

My Ooma Premier service expired a while back but I still have the blacklists capability and use it frequently. Well I didn't realize it was a Premier feature and blacklisted my own cell phone to test it. Now, my cell is blocked but I can't unblock it because I can't access Blacklists because, of course, I don't have the Priemier service. Now what?

ntoy

Re: Unblocking a Blacklist number

Post by ntoy » Tue Jun 29, 2010 2:27 pm

Hello,

I manually disabled blacklists for you.
Please allow some time for the config files to update.

just4flight
Posts: 1
Joined: Fri Sep 09, 2011 3:00 pm

Re: Unblocking a Blacklist number

Post by just4flight » Fri Sep 09, 2011 3:07 pm

I'm having the same probelm. Starting to think they allow basic users to blacklist people with no way to remove this to get more people to sign up for premium services even if they didn't need it before using a feature they thought they had. Will someone please remove the blacklisted numbers from my account.

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