incoming doesn't pick up!!

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idahofalls
Posts: 3
Joined: Sun Feb 21, 2010 7:35 pm

incoming doesn't pick up!!

Post by idahofalls » Sun Feb 21, 2010 8:12 pm

Just hooked up ooma today... I'm porting my old no., so i am still connected to phone service...
It works fine calling out, but when someone calls, only my phone that is still connected to the lan line rings.
Will it change when i get my no. successfully ported, or is there something else i need to know? please help!

amoney
Posts: 586
Joined: Tue Dec 22, 2009 9:43 pm

Re: incoming doesn't pick up!!

Post by amoney » Sun Feb 21, 2010 9:35 pm

If you select integrate with your landline upon activation you need to connect the Ooma box to the wall jack.

How do you have your setup?
Comcast > Telo > WRT54G

idahofalls
Posts: 3
Joined: Sun Feb 21, 2010 7:35 pm

Re: incoming doesn't pick up!!

Post by idahofalls » Mon Feb 22, 2010 7:00 am

That was exactly it... Thanks

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