Multi-Ring fails for incoming toll-free calls

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bluechalk
Posts: 86
Joined: Tue Aug 11, 2009 3:46 pm

Multi-Ring fails for incoming toll-free calls

Post by bluechalk » Mon Jan 25, 2010 12:05 pm

My multi-ring works except when the incoming call has a caller-id showing a toll-free number. The incoming toll-free calls are not sent to the multi-ring number. Is this a known issue?

For the record, I do not have a integrated landine. And the multi-ring number is not a toll-free number.

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Multi-Ring fails for incoming toll-free calls

Post by bw1 » Mon Jan 25, 2010 7:52 pm

I don't know if it's a known issue, but I do see a recent phone call from an 866 number that I don't think multi-rang my cell phone.

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Bobby B
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Re: Multi-Ring fails for incoming toll-free calls

Post by Bobby B » Thu Jan 28, 2010 12:00 pm

It looks like this bug was found a few months back (bug 4591). We're looking into resolving this soon.
Bobby B

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