Phone not working.

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tendota24
Posts: 1
Joined: Wed Jan 13, 2010 11:42 pm

Phone not working.

Post by tendota24 » Wed Jan 13, 2010 11:47 pm

My phone line gives me the rapid busy signal, as if a phone is off the hook or left on. I have checked multiple times, all phones are turned off. Even unplugged all phone cables except to one phone and still get the "one phone off the hook signal. Ooma station has no lights on, except blue light that it is working correctly. Any ideas? Tried unplugging ooma station, and reset my router. Phone has worked great for last 3 months prior to today.

Thanks

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Phone not working.

Post by Groundhound » Thu Jan 14, 2010 2:25 am

tendota24 wrote:My phone line gives me the rapid busy signal, as if a phone is off the hook or left on. I have checked multiple times, all phones are turned off. Even unplugged all phone cables except to one phone and still get the "one phone off the hook signal. Ooma station has no lights on, except blue light that it is working correctly. Any ideas? Tried unplugging ooma station, and reset my router. Phone has worked great for last 3 months prior to today.
Ooma Hub (white) or Ooma Telo (black)?
Is the line 1 button on the Ooma device lit when your phone is on-hook? If so when the phone is unplugged from the Ooma is it still lit ?

ntoy

Re: Phone not working.

Post by ntoy » Thu Jan 14, 2010 9:32 am

Hello,

It appears that your hub is operating correctly. If not, please provide further details.

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