Incoming Caller ID

Got something else to discuss that is not covered by the previous forums? Post it here!
User avatar
Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: Incoming Caller ID

Post by Bobby B » Wed Jul 02, 2008 1:55 pm

Hi renee78,

We don't have an exact area map of affected service areas (it's fairly spread out). If you have any questions on a particular number, please feel free to give our support team a call.

Also of note: if you're using ooma with a landline, your inbound caller-ID will be supplied by your local phone company.

--Bobby
Bobby B

dbayer
Posts: 9
Joined: Mon Jun 23, 2008 9:08 am

Re: Incoming Caller ID

Post by dbayer » Thu Jul 17, 2008 7:37 am

Hi Bobby,

Thanks for the info. I'm just glad to hear that it's coming.

Regards,
Daniel

busy1
Posts: 15
Joined: Thu Jun 26, 2008 9:58 am

Re: Incoming Caller ID

Post by busy1 » Fri Aug 08, 2008 5:39 am

During our trial period of premium features for new ooma customers, the name of the caller on the caller ID feature did not display; only the caller's number was revealed. Since the trial period for the premium features expired and we elected not to renew, the name of the caller appears. I wonder if the fax works now (it didn't during that trial period).

User avatar
Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: Incoming Caller ID

Post by Bobby B » Fri Aug 08, 2008 7:14 am

Hi busy1,

We recently implemented the feature mentioned in this thread to increase incoming caller-ID name coverage to all subscribers (both Premier and Core). Previously, a smaller group of users had caller-ID for the phone number only.

I'll post more details in release notes in the "updates" forum.


Thanks!
Bobby
Bobby B

Post Reply