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#1500 by plasmo
Sat Dec 27, 2008 8:40 pm
I run a (software) webserver from my home computer.
Now that I have ooma installed, going to my IP address goes to "ooma Setup" menu....

...does anyone know how to fix this, or direct me to information in how to block others from accessing this? THANKS
#1771 by mystore8
Tue Jan 06, 2009 1:51 pm
I had the same problem, and I called my the Internet service and they came and fix the problem for me. I'm not an expert on computers therefore It is easy to mess up the server installing other equipments.
I had to pay $19.00 for them to fix it and It was worth it. My server works and It is weird but my website run faster.

Check with your internet service, or cable.

#1773 by plasmo
Tue Jan 06, 2009 3:43 pm
After reading many of the threads, the solution to this problem was to add my new IP address assigned to my router (found in router settings)
and add this IP address (eg. DMZ Address: to the DMZ address in ooma Setup Advanced menu. That's it....

... no swapping router or ooma box needed as was suggested by some people
(so the setup stays with
Internet --> Cable modem --> Ooma --> Router --> Computer )
#1913 by binder1000
Mon Jan 12, 2009 10:57 am

I tried setting the Router address in the DMZ of OOma but still cannot get to my websites. Does anyone have any suggestions.

Also, my router is getting a address that is not in the dhcp range, so I'm not sure how its getting this IP.

I also tried setting it to the WAN address and Default gateway listed in the router under ooma's DMZ, does not seem to work.

#2099 by A473497
Fri Jan 16, 2009 11:04 pm
I have an HP Mediasmart Server and 2 webcams that worked fine until I connected my Ooma.

I went to my router, did a release IP and Renew and it's new IP address is and new Gateway is is my Ooma. I went to that address and into the Advanced settings and entered the into the DMZ field.

No change. My Mediasmart server and webcams still only work on my LAN and are not accessible on the internet.

The addresses on these devices are still coming from DHCP on my router, which is still enabled (since that's the way it worked before the Ooma was added between it and my cable modem) of and for my cameras and for my Mediasmart server.

Any ideas on what else I have to tweak to gain access again? Do I have to disable DHCP on my router and try to figure out how to set the single port forwarding on the Ooma if it now has to function as my DHCP server?

I dread the thought of calling Ooma support because they are only going to care if the Ooma works, not how badly it messes up the rest of my network. :(
#2102 by AngelaKendig
Sat Jan 17, 2009 9:51 am
A473497 - Most likely you really don't have a problem. Try having a friend that's not inside your LAN access your website. A couple things to look out for are set your DHCP pool on the Ooma hub to just one IP, like START: This way if you have a power outage the IP Ooma gives out won't potentially change and mess up your DMZ set in the Ooma hub. From the Ooma hub you can see what your external IP is and update any DNS hosting service you may have if needed. To access your website or cameras from within your LAN go directly to the internal IP. I have an exchange server that I can no longer reach using MAIL.XXX.CALM from within my LAN, now I must use Mail.XXX.CALM takes me to Ooma's setup. Good luck.

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