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#28822 by GWM
Fri Oct 23, 2009 6:51 am
There is no refresh button. I have already turned the modem off & bak on to reset things. U no longer have to call them for a refresh.
#28825 by Groundhound
Fri Oct 23, 2009 6:55 am
If you take the Telo out of your network and connect your router directly to your modem, does your Internet connection work? If so, connect the Telo behind the router (Telo "to internet" port connected to a router LAN port) so the router will assign an IP to it and it can download the needed updates (takes 20-30 min.).
#28900 by GWM
Fri Oct 23, 2009 12:28 pm
It finally worked. Going to the setup.ooma.com site made it update everything.

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