$99 Ooma Premier extended for current Ooma Hub customers

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prkman
Posts: 1
Joined: Mon Oct 05, 2009 10:47 am

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by prkman » Mon Oct 05, 2009 10:50 am

How is getting 5000 minutes a month an improvement over the unlimited calling I was receiving?

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by Groundhound » Mon Oct 05, 2009 10:56 am

prkman wrote:How is getting 5000 minutes a month an improvement over the unlimited calling I was receiving?
read: viewtopic.php?f=6&t=3231

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by niknak » Mon Oct 05, 2009 10:58 am

it's a bump up from the 3000 min/mo that was part of the old terms of service

MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by MikeekiM » Mon Oct 05, 2009 11:08 am

Yup... It's a huge improvement, and aligns them to be competitive with Vonage which also defines "unlimited" as 5,000 minutes...
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by tommies » Mon Oct 05, 2009 11:31 am

The 5000min limited is for outgoing call only. Incoming call do not count toward the limitation.
tommies

eibook
Posts: 6
Joined: Mon Mar 16, 2009 7:52 am

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by eibook » Mon Oct 05, 2009 11:37 am

I am totally confused....I don't know where in "My Ooma" it tells me when my annual subscription is up and subsequently the link to extend my Ooma Premier for $99, and am I grandfathered for life at $99/year?

All my account page says is "Your service level is: Premier, Annual Subscription" with a picture of a blue crown.

Also I never received any email(s) regarding the changing of the TOS, I checked my profile and my email address is correct.

MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by MikeekiM » Mon Oct 05, 2009 12:22 pm

tommies wrote:The 5000min limited is for outgoing call only. Incoming call do not count toward the limitation.
I've heard (but can't confirm) that Ooma-to-Ooma (or "in-network") calls and toll-free calls may not count toward this limit either...
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by bw1 » Mon Oct 05, 2009 12:49 pm

tommies wrote:The 5000min limited is for outgoing call only. Incoming call do not count toward the limitation.
At one time the 3000 min limit was updated in the T&C to be outgoing calls only. Now that the new T&C were published with the new limit of 5000 mins, the specification of outgoing calls only is no longer there.

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by niknak » Mon Oct 05, 2009 12:59 pm

It only costs the phone company money to connect a call, the called number doesn't have any billing information associated with it when the SIP handshake occurs

nathan
Posts: 10
Joined: Fri Jul 17, 2009 9:07 am

Re: $99 Ooma Premier extended for current Ooma Hub customers

Post by nathan » Mon Oct 05, 2009 7:49 pm

Aveamantium wrote: d. If you wish to buy an additional year of Premier at $99.99, you have until 12/31/09.
I understand this to mean I can buy an additional year of Premier for $99.99 up until 12/31/09 but after that it is going to be the new rate for all of us (new & old). This statement doesn't hint that the existing customers will get premier for $99 after this year. Someone from Ooma please correct me if I am wrong BTW: I am hoping I am wrong ;-)

-N

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