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#24214 by MikeekiM
Mon Oct 05, 2009 11:08 am
Yup... It's a huge improvement, and aligns them to be competitive with Vonage which also defines "unlimited" as 5,000 minutes...
#24232 by eibook
Mon Oct 05, 2009 11:37 am
I am totally confused....I don't know where in "My Ooma" it tells me when my annual subscription is up and subsequently the link to extend my Ooma Premier for $99, and am I grandfathered for life at $99/year?

All my account page says is "Your service level is: Premier, Annual Subscription" with a picture of a blue crown.

Also I never received any email(s) regarding the changing of the TOS, I checked my profile and my email address is correct.
#24244 by MikeekiM
Mon Oct 05, 2009 12:22 pm
tommies wrote:The 5000min limited is for outgoing call only. Incoming call do not count toward the limitation.


I've heard (but can't confirm) that Ooma-to-Ooma (or "in-network") calls and toll-free calls may not count toward this limit either...
#24252 by bw1
Mon Oct 05, 2009 12:49 pm
tommies wrote:The 5000min limited is for outgoing call only. Incoming call do not count toward the limitation.


At one time the 3000 min limit was updated in the T&C to be outgoing calls only. Now that the new T&C were published with the new limit of 5000 mins, the specification of outgoing calls only is no longer there.
#24350 by nathan
Mon Oct 05, 2009 7:49 pm
Aveamantium wrote:d. If you wish to buy an additional year of Premier at $99.99, you have until 12/31/09.


I understand this to mean I can buy an additional year of Premier for $99.99 up until 12/31/09 but after that it is going to be the new rate for all of us (new & old). This statement doesn't hint that the existing customers will get premier for $99 after this year. Someone from Ooma please correct me if I am wrong BTW: I am hoping I am wrong ;-)

-N

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