How long does landline provisioning take?

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gjarboni
Posts: 7
Joined: Mon Dec 01, 2008 6:00 pm

How long does landline provisioning take?

Post by gjarboni » Mon Dec 01, 2008 6:08 pm

Hello,

I didn't configure ooma to work with my landline during the initial install, I called customer support to make the change afterwords. I'm wondering if Customer support will automatically reprovision my landline and, if so, how long will it take?

If I'm impatient and want to make the change myself, what number should I choose for Call Forward Busy?

Thanks,

Jason M.

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Bobby B
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Location: Palo Alto, CA
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Re: How long does landline provisioning take?

Post by Bobby B » Thu Dec 04, 2008 5:50 pm

Hi Jason,

Typically landline provisioning can be completed in 3-5 business days. I don't think we're proactively reaching out to kickstart landline provisioning on a Premier subscription (although our documentation implies otherwise). I'll forward your request to our provisioning team, who will contact you for additional details.

Thanks,
Bobby
Bobby B

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