Call forward on internet outage Lounge problem

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t4feb
Posts: 131
Joined: Thu Feb 19, 2009 6:00 am
Location: Aiken,SC
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Re: Call forward on internet outage Lounge problem

Post by t4feb » Thu Aug 27, 2009 5:22 am

gregg098 wrote:Try selecting and saving either multi-ring or call forwarding. Then leave the page and return to it. At this point your selection for internet outage should stick when you leave the page. This worked for me at least.

Ok I'll try that and get back. Thanks
Terry

t4feb
Posts: 131
Joined: Thu Feb 19, 2009 6:00 am
Location: Aiken,SC
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Re: Call forward on internet outage Lounge problem

Post by t4feb » Thu Aug 27, 2009 5:29 am

Thanks gregg098 it worked just fine the way you said to do it. Thanks Again
Terry

NerdWithNoLife
Posts: 4
Joined: Thu Aug 27, 2009 1:53 pm

Re: Call forward on internet outage Lounge problem

Post by NerdWithNoLife » Thu Aug 27, 2009 2:02 pm

I have a similar issue: when I make changes to the lounge, it says "saved," and when I log back in it remembers the changes. But the hub doesn't seem to get the message. I change the dialtone theme for example, and a day later: nothing.

NerdWithNoLife
Posts: 4
Joined: Thu Aug 27, 2009 1:53 pm

Re: Call forward on internet outage Lounge problem

Post by NerdWithNoLife » Thu Aug 27, 2009 3:07 pm

Ok, I found the issue with the dialtone. That setting is for "Connection tone" when a call goes through; not the tone heard when you first pick up the phone. That has properly updated.

As for the internet outage forwarding, I tried unhooking the internet cord, then calling on a completely separate line. Instead of forwarding it went right to voicemail. Does the internet have to be out for some period of time before forwarding kicks in?

gregg098
Posts: 464
Joined: Fri Mar 27, 2009 3:01 pm

Re: Call forward on internet outage Lounge problem

Post by gregg098 » Thu Aug 27, 2009 3:09 pm

I think the release notes said something like 90 seconds?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Call forward on internet outage Lounge problem

Post by WayneDsr » Thu Aug 27, 2009 3:19 pm

I waited for about 5 minutes and it worked for me.

Wayne

dtalwar
Posts: 409
Joined: Thu Jul 16, 2009 8:27 pm
Location: Gold River, CA

Re: Call forward on internet outage Lounge problem

Post by dtalwar » Thu Aug 27, 2009 3:26 pm

Ditto.

gregg098
Posts: 464
Joined: Fri Mar 27, 2009 3:01 pm

Re: Call forward on internet outage Lounge problem

Post by gregg098 » Thu Aug 27, 2009 3:35 pm

ooma Lounge

1. The "Call forward on Internet Outage" option is now available (the Preferences->Calling Help is to be updated soon). Normally it takes about 90 seconds to detect an Internet outage before Call Forwarding kicks in. The "Press 1 to accept this call" message is NOT played in the forwarded call.
2. You can now blacklist your own phone numbers. This can be useful to block telemarketers who spoof their Caller-ID as your phone number.

NerdWithNoLife
Posts: 4
Joined: Thu Aug 27, 2009 1:53 pm

Re: Call forward on internet outage Lounge problem

Post by NerdWithNoLife » Thu Aug 27, 2009 4:50 pm

It didn't work after 10 minutes. I tried Forward All. That worked. But when I select Forward on Internet Outage (waiting several minutes for it to take effect, then unplugging and waiting 10 more minutes), I get "the person you have dialed cannot take your call." Then when I try leaving a message, the lady says "I can't hear you" and hangs up.

scoutconnor
Posts: 424
Joined: Fri Dec 05, 2008 12:57 pm
Location: Upstate NY

Re: Call forward on internet outage Lounge problem

Post by scoutconnor » Fri Aug 28, 2009 1:13 pm

Is the call forward on internet outage only available to premier subscribers? I cannot seem to find it in the lounge. Is it under the Calling Menu?

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