I know/have tried the following:
1. Tested to make sure the phone jacks work and are on the same line (everything was working perfectly the three weeks it took to port the number).
2. Tested and made sure all the phone wires and phones themselves were working properly.
3. Talked to tech support and did a master reset.
4. Talked to tech support and tested the scout by putting it next to the hub and moved the phone wire from the wall port of the hub to the wall port of the scout.
All of this has not worked at all. I still get a solid red light on the ooma tab and the fast forward, stop, play, and rewind buttons.
I may be getting a new scout sent to me but I want to make sure there is nothing I am missing. Any suggestions out there?