My Ooma Telo is...DEAD!

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My Ooma Telo is...DEAD!

Post by arkiedan » Fri May 31, 2013 11:55 am

Got up this morning and the Telo (bought in December, 2012) is dark, nothing lit, no sign of life. Of course I have no dial tone, busy signal or any other sign of life. Thank goodness I got a cell phone ((Hate the thing!)

My question is: is there any way to do a "Reset" or "Reboot" on one of these things. I really hate to order another one and find it's merely the little power adapter!!!!

Maybe, just maybe, this thing is under warranty.

old arkiedan

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Re: My Ooma Telo is...DEAD!

Post by lbmofo » Fri May 31, 2013 12:22 pm

Warranty is 1 year
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!


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Re: My Ooma Telo is...DEAD!

Post by jctcom » Wed Jul 10, 2013 10:34 pm

If there are no lights at all I might just be the power adapter.

Might be worth it to see if you can purchase one separately or find a compatible one?


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Re: My Ooma Telo is...DEAD!

Post by Nghia » Sat Jul 13, 2013 2:30 pm

it's still under warranty, give OOMA a ring.

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