Scout Light Glows Yellow

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aggie_bh
Posts: 3
Joined: Wed Aug 27, 2008 5:34 pm

Scout Light Glows Yellow

Post by aggie_bh » Wed Aug 27, 2008 5:43 pm

I just installed my ooma system tonight. I noticed when I hooked my scout unit up, its "ooma" light glows solid orange/yellow (not red) and the phone attached to it does not work. The scout is connected to the ooma hubs wall plug. Any suggestions on how to fix this.

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Bobby B
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Re: Scout Light Glows Yellow

Post by Bobby B » Thu Aug 28, 2008 6:57 am

Hello aggie_bh,

An orange tab indicates a hardware failure with the Scout - please <a href="https://www.ooma.com/support/contact.php">contact</a> ooma Support so we can send a replacement unit to you.

Thanks,
Bobby
Bobby B

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