phone doesn't ring

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positivepate
Posts: 1
Joined: Sun Aug 24, 2008 10:43 am

phone doesn't ring

Post by positivepate » Sun Aug 24, 2008 10:46 am

Hey all,
I installed things yesterday. My phone doesn't ring but goes straight to our verizon voicemail. Any suggestions?
Thanks

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Bobby B
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Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: phone doesn't ring

Post by Bobby B » Mon Aug 25, 2008 9:31 am

Hi positivepate,

I don't see in system logs for your ooma system - is the blue light showing up on the ooma Hub? When you pick up the phone connected to the ooma Hub, do you hear the ooma dialtone?

-Bobby
Bobby B

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