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#94109 by TRS
Sat Mar 17, 2012 3:54 pm
HELP! Just installed OOMA the other day and everything was fine until I was in work and attempted to access my IP Cam that monitors the pets at home and was unable to access the camera. Everything was fine until OOMA was installed. I did see some older posts with people experiencing the same thing but I do not see anything recent. I am not very technical so I did not quite understand some of the proposed solutions posted across the internet and never actually saw where any proposed solutions worked. On my internal network the camera and everything still works fine, it just the access to the camera remotely where the problem is encountered. I have Cable Modem===>OOMA====>Router====>PC, IP Cam, etc.
... I also tried Cable Modem====>Router====>OOMA, PC, IP Cam, etc. and that did not work either (and thought it would) I really like OOMA but I NEED my IP Cam to work remotely.

Thanks in advance for anyone that can help, Tom
#94111 by murphy
Sat Mar 17, 2012 4:03 pm
Connect modem - router - Ooma
Connect all of your other devices to the router.
Leave the Home port of the Ooma empty.

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