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#93066 by kargo27
Thu Feb 16, 2012 6:51 pm
I'm switching my ISP from Charter to AT&T U-Verse and I'm sure I'll need to have the new ISP ported to my Ooma (or vice versa), right?

What exactly do I need to do, just contact support?

Thanks!
#93067 by lbmofo
Thu Feb 16, 2012 6:56 pm
Don't need to do anything. When you get Uverse, just plug Ooma's "To Internet" port into the Uverse device (as you did to cable modem before) and you're done.

FYI, some folks had issues when using Uverse as ISP with their Ooma. I've heard that resetting Uverse device firewall (settings do not change at all but works) helped: viewtopic.php?t=4785
#93078 by jcanavera
Fri Feb 17, 2012 12:40 pm
I went from AT&T DSL to Charter service. I turned off my Telo unit. Pulled out cable from the back of the DSL modem and put it into the cable modem. Powered the Telo unit back up and it came up just fine.

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