Handset Loses Call Audio

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rwhitetree
Posts: 2
Joined: Sat Feb 27, 2010 11:46 am

Handset Loses Call Audio

Post by rwhitetree » Tue Feb 14, 2012 8:49 am

My Telo Handset does not pass any audio when on a call. I get and hear a dial tone normally but when I dial a number I cannot hear it ring through the handset and when it connects I cannot hear any audio from the other end. The number I dial also does not hear me, the phone display indicates a valid connection to the number dialed.

I had this problem before, but then it went away and now it is back.

rwhitetree
Posts: 2
Joined: Sat Feb 27, 2010 11:46 am

Re: Handset Loses Call Audio

Post by rwhitetree » Tue Feb 14, 2012 10:24 am

Resolved. I tried the 1 hour power down reset of the main Telo unit i have seen suggested in other posts and that solved the problem. I think it's related to changing preferences on my.telo.com.

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