Continuous Ring - Blacklist

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sailcat25
Posts: 62
Joined: Mon Jun 20, 2011 7:27 am

Continuous Ring - Blacklist

Post by sailcat25 » Sat Dec 10, 2011 6:19 pm

For blacklisted callers I have my settings set to "Continuous Ring". I just checked both my numbers (Premier) - blacklisted calls ring 4 times then go to a busy signal. This is NOT continuous.

Any one else experiencing this?


Dan
Last edited by sailcat25 on Sun Dec 11, 2011 8:52 pm, edited 1 time in total.

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lbmofo
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Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Continuous Ring - Blacklist

Post by lbmofo » Sat Dec 10, 2011 6:33 pm

Yes. That's what I found.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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sailcat25
Posts: 62
Joined: Mon Jun 20, 2011 7:27 am

Re: Continuous Ring - Blacklist

Post by sailcat25 » Mon Dec 12, 2011 9:15 am

Second level customer support made a settings change, told me to do a 20 minute reboot of the Ooma device which I did. No change.

Same customer support person told me that the problem will be covered in an upcoming update, that the setting change he made was for my account only.

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