Call Log Stopped Working

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wkramer11050
Posts: 5
Joined: Thu Dec 01, 2011 7:34 am

Call Log Stopped Working

Post by wkramer11050 » Thu Dec 01, 2011 7:36 am

When I go into my call log, the last date shown is Nov 22. No calls received, made or missed are showing up after that date. Any ideas?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Call Log Stopped Working

Post by thunderbird » Thu Dec 01, 2011 9:16 am

wkramer11050 wrote:When I go into my call log, the last date shown is Nov 22. No calls received, made or missed are showing up after that date. Any ideas?
Go to and view topic: viewtopic.php?f=12&t=12906

wkramer11050
Posts: 5
Joined: Thu Dec 01, 2011 7:34 am

Re: Call Log Stopped Working

Post by wkramer11050 » Thu Dec 01, 2011 1:52 pm

I try to go to the topic suggested and it tells me I'm not authorized to view that topic.

wkramer11050
Posts: 5
Joined: Thu Dec 01, 2011 7:34 am

Re: Call Log Stopped Working

Post by wkramer11050 » Thu Dec 01, 2011 1:56 pm

Found the fix by searching for "call log". Will unplug for 20 minutes later on tonight.

Thanks,

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Call Log Stopped Working

Post by thunderbird » Thu Dec 01, 2011 2:48 pm

wkramer11050 wrote:I try to go to the topic suggested and it tells me I'm not authorized to view that topic.
Sorry.
Leave the Ooma Telo unpowered for at least 20 minutes to allow the Ooma servers to rebuild/correct/repair your Ooma profile.

Also you may have to do the 20 minute power cycle up to three times.

wkramer11050
Posts: 5
Joined: Thu Dec 01, 2011 7:34 am

Re: Call Log Stopped Working

Post by wkramer11050 » Fri Dec 02, 2011 9:14 am

Did it one time then came back here to say it didn't work. Saw your answer about up to three times. I get answers before I ask the question.

Thanks,

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