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- Posts: 17
- Joined: Wed Jun 30, 2010 10:04 am
Seems like every time I go into My Ooma, the blacklist box is unchecked. I check it again and save. It keeps happening. Am I doing something wrong?
- Posts: 6388
- Joined: Mon Nov 08, 2010 4:41 pm
rooflady wrote:Seems like every time I go into My Ooma, the blacklist box is unchecked. I check it again and save. It keeps happening. Am I doing something wrong?
Go to My Ooma https://my.ooma.com/my_ooma
and set the Defualt Start page to Call Logs and click on save Save. Recheck Blacklist options and try.
Also contact Ooma Customer Support and report this problem:
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
I found my community blacklist unchecked this morning as well. Seems like Ooma hasn't quite figured out how to not mess with these blacklist flags when doing stuff behind the scenes. https://my.ooma.com/blacklists
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!
- Posts: 4
- Joined: Sun Apr 25, 2010 7:12 am
Same issue here and this has been going on for sometime now. I emailed support and am waiting.