Ooma iPhone application Still Broken ?

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Bill D
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Location: 2 Telos in FL & 1 in CA

Re: Ooma iPhone application Still Broken ?

Post by Bill D » Sat Nov 19, 2011 9:21 am

Thanks.

Unfortunately, I bought the App just as I upgraded my iPhone 4 to iOS 5.

Hopefully Ooma will get on it.

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lbmofo
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Re: Ooma iPhone application Still Broken ?

Post by lbmofo » Sat Dec 03, 2011 5:35 pm

Ooma put out a temp fix to the app (disabled HD for iOS 5 compatibility issues); check it out.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
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Bill D
Posts: 331
Joined: Mon Oct 26, 2009 6:06 am
Location: 2 Telos in FL & 1 in CA

Re: Ooma iPhone application Still Broken ?

Post by Bill D » Sat Dec 03, 2011 6:09 pm

lbmofo wrote:Ooma put out a temp fix to the app (disabled HD for iOS 5 compatibility issues); check it out.
Thanks for the alert - I just loaded the new (3.0.4) App and made one test call. It worked perfectly.

The timing of this fix sucks because I really needed it on our recent vacation. However, not having it forced me to pay phone charges which contributed to help solve the European financial crisis. :D

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lbmofo
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Re: Ooma iPhone application Still Broken ?

Post by lbmofo » Sat Dec 03, 2011 6:17 pm

The app on iPhone 4S is broke.

Whether wifi or 3G, I can call Ooma numbers but calling external numbers doesn't work. The app gets stuck at "Connecting" mode. The other end rings but when answering, no sound.

Uninstalled the app, re-installed but no help.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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Bill D
Posts: 331
Joined: Mon Oct 26, 2009 6:06 am
Location: 2 Telos in FL & 1 in CA

Re: Ooma iPhone application Still Broken ?

Post by Bill D » Sat Dec 03, 2011 9:02 pm

lbmofo wrote:The app on iPhone 4S is broke.

Whether wifi or 3G, I can call Ooma numbers but calling external numbers doesn't work. The app gets stuck at "Connecting" mode. The other end rings but when answering, no sound.

Uninstalled the app, re-installed but no help.
I used it on my iPhone 4 with iOS 5 this evening calling several AT&T cell phones and it worked as expected with no problems. Also called my home Ooma line with it and it worked as expected.

The problems you are having sound similar to the problems I had before.

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lbmofo
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Re: Ooma iPhone application Still Broken ?

Post by lbmofo » Sun Dec 04, 2011 1:46 am

I reverted back to previous version for my iPhone 4S.

I confirmed that the newer version works good with iPhone 4 as well as iPhone 3GS.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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Ruxrux
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Re: Ooma iPhone application Still Broken ?

Post by Ruxrux » Mon Dec 05, 2011 2:15 pm

Definitely does not work on iPhone 4S. Freezes the phone for a while, then crashes.

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lbmofo
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Re: Ooma iPhone application Still Broken ?

Post by lbmofo » Mon Dec 05, 2011 2:43 pm

Ruxrux wrote:Definitely does not work on iPhone 4S. Freezes the phone for a while, then crashes.
I downloaded the update through the phone so just deleted the app from phone, sync'ed with itunes, checked the app (prvious version) to sync and reverted back to the older version.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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frenchcamp49er
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Re: Ooma iPhone application Still Broken ?

Post by frenchcamp49er » Sun Dec 18, 2011 7:29 pm

Any idea when this will get fixed. this is really frustrating as I used this app a lot.
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

bocaboy
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Re: Ooma iPhone application Still Broken ?

Post by bocaboy » Sat Dec 31, 2011 9:59 pm

Couldn't agree more. I'm in the same boat as most of you with the mobile app. Please read a related string at http://www.ooma.com/forums/viewtopic.php?f=6&t=13101

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