Ooma working for incoming local calls only

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airban
Posts: 13
Joined: Tue May 18, 2010 12:10 pm

Re: Ooma working for incoming local calls only

Post by airban » Thu Aug 18, 2011 5:09 pm

thunderbird wrote:
airban wrote:
lbmofo wrote:Do you have https://my.ooma.com/privacy Anonymous Call Block enabled by any chance?
No. We use this for business, and get a ton of long distance calls, and all 15-20 calls today when straight to voicemail. The 3 local calls came right through.
If you are using an Ooma Telo try cycling the Envelope Button, located on the face of the Ooma Telo to Yellow, (Do not disturb), then back to blue. Cycle it two or three times to clear what might be confused Ooma Software. Some times this works.

If that doesn't work, contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
We have the Hub. I could try the same thing with that - it's worth a shot. Thanks

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