Thanks in advance, I know this has been discussed ad nauseum, but I just can't find an example of my situation.
Have you tried another walljack?
If you have a NIB like this:
Make sure didn't/don't touch any wires connected to the screws. Just unplug the plug that connects your house to the telephone company. A friend used to have dialtone distro in whole house when he had Comcast but feeding Ooma to the same walljack didn't work for him either before we fixed something. The reason for him was between Ooma and Comcast, he also signed up for traditional landline (the landline techs messed with his NIB).
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For this type of NIB, best to get the wires off the screw terminals.
Are there any wires connected to the screw terminals?
It looks like you have 2 wire bunches going into the house.
Do a test with the hinge door open (leave it open), connect the 2 blue wires to the red screw terminal, connect the 2 white/blue wires to the green screw terminal. See if Ooma dialtone distro works.
If it does, then you need to get the wires off the screws and connect them together using butt connectors. http://www.homedepot.com/h_d1/N-5yc1vZ1 ... ogId=10053
Then, you can close the hinge doors.
The wires do not connect to any " screw terminals"...they just connect to the female type modules you see in the pic. So should I just remove the wires from the modules and try connecting them per you earlier instructions?