This Number Has Been Disconncted...

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goldfinger847
Posts: 1
Joined: Tue Feb 22, 2011 8:07 am

This Number Has Been Disconncted...

Post by goldfinger847 » Tue Feb 22, 2011 8:20 am

Have had a new Ooma Telo for about a month now and everything is working with one exception. All friends and relatives can call the new number (have not ported old land line number yet) except our daughter who lives in a different town 16 miles away. Our local telephone carrier is the same for both of us (Qwest). She can reach us on her cell phone. Others can reach us on their land lines from Qwest, both local and long distance. But when she tries to call the new number on her Qwest land line she gets "this number has been disconnected or is no longer in service" message. Our new Ooma telephone number was selected to be right here in our home town. Any solutions?

murphy
Posts: 7206
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: This Number Has Been Disconncted...

Post by murphy » Tue Feb 22, 2011 8:36 am

Have her call Quest to report that she can't reach a known working number.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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