Forwarding calls to voicemail when internet down

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eillib
Posts: 7
Joined: Sun Jan 16, 2011 7:11 pm

Forwarding calls to voicemail when internet down

Post by eillib » Sun Jan 16, 2011 9:48 pm

I see where I can forward all calls to my cell phone when the internet is down, but can I forward the calls to voicemail when it is down? Have premier. We travel a lot. I like to turn everything off when we are gone, but don't want all the calls coming to my cell phone.

2spirit
Posts: 153
Joined: Wed Dec 16, 2009 8:28 am
Location: Maryland

Re: Forwarding calls to voicemail when internet down

Post by 2spirit » Mon Jan 17, 2011 4:43 am

When you are traveling, if you disable call forwarding and then disconnect your Ooma system, I believe all calls should go directly to voicemail.
Telo w/ 2 Ooma Handsets
Annual Premier Subscriber

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Forwarding calls to voicemail when internet down

Post by WayneDsr » Mon Jan 17, 2011 7:18 am

If call forwarding is not active all unanswered calls will go to voicemail, whether the ooma unit is on or off.

If you activate call forwarding and use the "press 1 to answer" your cell will ring, you can see who's calling, but as long as you don't press 1 to answer, all calls will go to ooma voicemail.

Wayne
ooma customer since January 2009
ooma hardware: core (hub/scout) and Telo
Lifetime Premier Member

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