I have been trying desperately to port a phone number from MagicJack to Ooma. First, I thought the MagicJack account number was the MagicJack device ID. It was not, and the port did not go through. So I contacted MagicJack via chat, which is their only support option. After finally convincing the chat representative that I did NOT want the phone number, I was provided with a 7 digit account number, which I provided to Ooma support over the phone.
At first, all seemed well. I had an estimated port date a few weeks in the future. However, upon the estimated date, I revived this message when I attempted to view my port status online:
So, I called Ooma support again. I was told that the account number was still missing. I provided her with the same number again. That was last week, and nothing has changed. I suspect MagicJack may be making thigs difficult. Has anyone had success porting from MagicJack to Ooma. Id so, what did you do? Can someone at Ooma shed some light on this issue?There was a problem displaying your porting status. One or more fields may be missing. Please contact Ooma support for more information.