Conference Line Issues Again?

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dplang
Posts: 15
Joined: Thu Mar 04, 2010 10:17 pm

Conference Line Issues Again?

Post by dplang » Thu Dec 23, 2010 1:35 pm

I am unable to use two different corporate conference lines startng with 877 or 866. When I dial I hear the greating but it does not recognize my dial response (codes, etc). I know my phone is working otherwise, because I can call my corporate voice mail and dial promts to get into it. Also, I was able to dial OMMA support and get to support to log a call. A similar wide-spread OOMA issue happened several months ago and I recall it was an OOMA telco providor issue of some sort. Is anyone else having issues with conference lines? :!:

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Conference Line Issues Again?

Post by thunderbird » Mon Dec 27, 2010 6:20 am

This is probably a routing or port isssue that Ooma will have to take care of. You were wise to call Ooma customer support.
When you have success, let us know so that others can benefit from your experience.

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