Telo Handset not recording calls

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rooflady
Posts: 17
Joined: Wed Jun 30, 2010 10:04 am

Telo Handset not recording calls

Post by rooflady » Wed Dec 08, 2010 1:52 pm

Hi,
Don't know if this is the right forum to ask for help on this. I have the Ooma Set and 4 Telo handsets. Until recently, the calls I receive would show on the handset itself. (depressing the left arrow on the hub of the handset). Now, it's sporadic. showing calls received earlier this month, and even November. Don't know if the current update (v. 42086) has anything to do with it. I have reset the Ooma box and Synced all handsets. Still not working correctly. Can you help?
Thanks,
Nona Richardson

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lbmofo
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Re: Telo Handset not recording calls

Post by lbmofo » Wed Dec 08, 2010 3:51 pm

What happens if you press the up/down arrow after you enter call log?

telohs.JPG
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Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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rooflady
Posts: 17
Joined: Wed Jun 30, 2010 10:04 am

Re: Telo Handset not recording calls

Post by rooflady » Wed Dec 08, 2010 6:20 pm

When scrolling up or down the calls seem to
be random, with the newest call showing
Dec 3. One call is recorded 2 or 3 times.
One question, should all handsets record all
calls?

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lbmofo
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Location: Greater Seattle
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Re: Telo Handset not recording calls

Post by lbmofo » Wed Dec 08, 2010 7:27 pm

Users of Telo handsets, please chime in.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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