Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#69042 by dunelandkites
Sun Nov 14, 2010 8:25 pm
First queston: While my number is being "ported" my voice-mail seems to go to my old provider but the logged calls appear on my dashboard. Is this supposed to happen?
Second question: My handset won't ring. It's not muted, not forwarded, so what gives. Incoming callers hear the ring until voice-mail picks up. What's the problem? :?:
#69049 by kblgy
Mon Nov 15, 2010 4:40 am
until the port it still rings only on your old can either forward the calls to a temp # on your ooma or use landeline mode (plug current POTS) INTO THE WALL PLUG INPUT ON THE BACK OF THe ooma telo..

also you need to call cs to have the telo put in lanline integration mode.

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