Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#56309 by etjones
Fri May 21, 2010 5:35 pm
Hello,

I typed this note in a response on another section.\, but I put it in a new section in hopes of easier viewing access,


Good evening all.

I also had my number ported from Verizon and my phone service was also canclled without my consent.

I found out today (May 21, 2010) from Verizon that my service was cancelled (without my knowledge) due to the ooma port request. The Verizon rep said I would have to initiate a new phone service set up and possibly pay a reinstatement fee.

Does this violate some kind of FCC regualations? Is this a derivitive of "Slamming?"
ooma support encouraged me to let Verizon know that it was my service and to have them remedy the problem.

Helpp!! Can anyone:

1 ...from ooma give me any further advice?
2....else on this forum give suggestions on how to remedy this with Verizon?

Thanks.
#56310 by murphy
Fri May 21, 2010 5:39 pm
See my reply to your other post and please don't multi-post.

Who is online

Users browsing this forum: No registered users and 7 guests