I checked the website, said number porting should be available. Then I paid my fee, sent in all the forms. Now a month later I get a vague email stating
"This email is to acknowledge that we've received your porting request. Unfortunately, we are unable to port your number (xxx xxx xxxx) at this time. Your location is not within our carriers range as of yet. We are unable to provide you an exact date when you will be able to port your telephone number. I apologize for the inconvenience this may have caused you and we hope to be of service to you soon."
What is ooma's carrier? I have seen other people say that they have successfully ported over from Windstream. Was this email saying they are working on it or does this mean I am just out of luck? Anyone ever have a similar experience, but actually complete a port?
My ooma has basically been collecting dust for months. If I cant keep my number or at least use it as a SIP device Im never going to use this thing.
"This email is to acknowledge that we've received your porting request. Unfortunately, we are unable to port your number (xxx xxx xxxx) at this time. Your location is not within our carriers range as of yet. We are unable to provide you an exact date when you will be able to port your telephone number. I apologize for the inconvenience this may have caused you and we hope to be of service to you soon."
What is ooma's carrier? I have seen other people say that they have successfully ported over from Windstream. Was this email saying they are working on it or does this mean I am just out of luck? Anyone ever have a similar experience, but actually complete a port?
My ooma has basically been collecting dust for months. If I cant keep my number or at least use it as a SIP device Im never going to use this thing.