Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#56206 by FeiGeiWay
Thu May 20, 2010 7:36 pm
I live in china, so I don't need or want to pay the $3-$4 local tax on the Ooma. I registered a Los Angeles address but live in China. How do I set it so that I don't have to pay the 911 tax? I don't need or want to call 911.
#56218 by southsound
Thu May 20, 2010 8:42 pm
FeiGeiWay wrote:I live in china, so I don't need or want to pay the $3-$4 local tax on the Ooma. I registered a Los Angeles address but live in China. How do I set it so that I don't have to pay the 911 tax? I don't need or want to call 911.

I hope that you have updated your profile to show your actual address as the one you have in China. It is important for E911 to have a current and accurate service address.
#56351 by Groundhound
Sat May 22, 2010 10:11 am
Ein wrote:He doesn't want the 911 feature, besides it doesn't work in China.

It might ring a 911 call enter here in the U.S. But who knows?

True, but if he has a US based service address listed, and someone at his home in China accidentally (or not) dials 911, guess where the police and fire trucks show up. I think Ooma is mandated by law to offer 911.
#56353 by Groundhound
Sat May 22, 2010 10:39 am
Ein wrote:Police and fire truck don't show up without verification.

Not where I live. Calls to 911 that are hung up or even explained as mistaken still get a visit from the police. Do it repeatedly and you get fined.
#56373 by daet
Sat May 22, 2010 3:01 pm
Ein wrote:Police and fire truck don't show up without verification.

Not true in two places that I've lived or live in - Madison, WI (i.e. Dane County, WI) and Metairie, LA (Jefferson Parish, LA).
#56385 by sfhub
Sat May 22, 2010 5:17 pm
Should make the E911 address something that won't have emergency guys show up.

Chances of false 911 less in China because they don't use 911 there. I think it is 999/120/119/110

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