Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#53944 by PTS
Mon Apr 26, 2010 12:11 pm
Bobby B wrote:Yes, we're going to restore blacklists system-wide for all folks that have lost entries.

Thanks BB!
#53980 by coldsteel
Mon Apr 26, 2010 7:35 pm
I just received a reply from Dennis Peng, the VP Product Management in response to an email that I sent out on Saturday to OOMA Management. He said that he had directed one of his engineers to respond to the forum threads and to update the status (which you've all seen now) so I guess OOMA management does respond. I, in turn, sent him back an email thanking him for his response.

I'm looking forward now to getting back to normal issues like how to wire up an Icom Ham radio to the OOMA scout :-)
Last edited by coldsteel on Tue Apr 27, 2010 7:11 am, edited 1 time in total.
#53991 by customrig
Tue Apr 27, 2010 4:34 am
Originally I had ALL my logs show up. Incoming, outgoing and missed. First I had the outgoing disappear. Now the missed has disappeared. I RELY ON THESE LOGS!!!!!!!!!!
#54037 by jtykal
Tue Apr 27, 2010 2:09 pm
My call log appears to be unaffected, but my Personal Blacklist is cleared. I sure hope that Ooma is able to recover these as Bobby indicated. My wife is not happy listening to the phone ring -- we've already noticed an increase in the number of junk calls today without the blacklist.
#54050 by investch
Tue Apr 27, 2010 3:28 pm
It's kind of annoying, the blacklists disappear and they don't show up the same as the tech services see either. It was a key reason I signed for the Premier service.

They have a ticket outstanding but that was days ago already. :(
#54166 by murphy
Wed Apr 28, 2010 11:42 am
My blacklist entries have returned.

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