Voicemail Notification SMS carrier always reverts to Helio?

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sgrunspan
Posts: 27
Joined: Thu Dec 11, 2008 11:31 am

Voicemail Notification SMS carrier always reverts to Helio?

Post by sgrunspan » Mon Feb 23, 2009 11:33 am

I have repeatedly entered my mobile number and carrier, sprint, for SMS notification of voicemails. But as soon as I go to a another page and then back the carrier field has changed to Helio? I have pressed save and get a confirmation. I have logged out right afterward and then logged back in and there's no difference.

anyone else having this problem?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Voicemail Notification SMS carrier always reverts to Helio?

Post by WayneDsr » Mon Feb 23, 2009 12:05 pm

What browser are you using. Might want to try a different one just to see if it makes any difference. I use IE8 and sometimes I have to revert to Firefox to get things work and vise versa.

Wayne

sgrunspan
Posts: 27
Joined: Thu Dec 11, 2008 11:31 am

Re: Voicemail Notification SMS carrier always reverts to Helio?

Post by sgrunspan » Sun Mar 01, 2009 11:18 pm

I normally use FF and I just tried it in safari and same thing. no persistence in the carrier field.

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Bobby B
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Location: Palo Alto, CA
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Re: Voicemail Notification SMS carrier always reverts to Helio?

Post by Bobby B » Mon Mar 02, 2009 12:43 pm

This is a bug...

Looks like Sprint and Helio both use "@messaging.sprintpcs.com" as their SMS suffix, so using Helio or Sprint as your carrier should work OK for your Sprint number. I'll see if we can change the labeling to reflect that.

Thanks for reporting this.
Bobby B

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