Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#53454 by frenchcamp49er
Tue Apr 20, 2010 6:26 pm
Same problem here, missed some calls the last two days, and almost all calls today. The work around did not work for me.
#53498 by Bobby B
Wed Apr 21, 2010 9:44 am
You're able to see your call logs, but just not the most recent entries (from the past couple days)?

frenchcamp49er wrote:Same problem here, missed some calls the last two days, and almost all calls today. The work around did not work for me.
#53509 by bodyinblack
Wed Apr 21, 2010 11:08 am
No call logs at all for today. With one of our numbers being a business line, hopefully this gets corrected soon. The work-around did not work for us either.
#53511 by lbmofo
Wed Apr 21, 2010 11:29 am
Noticed that my call log didn't update with calls after 6+pm yesterday and then today, the ones before 10pm showed up but nothing after including this morning's calls showed up yet.
#53512 by kruegs
Wed Apr 21, 2010 11:31 am
Count me in as well... nothing outbound, inbound, or missed in my call logs for the past 24 hours, yet I know there have been at least a dozen calls during that time...
#53524 by Hollywood
Wed Apr 21, 2010 2:26 pm
I have access to 3 Ooma accounts, mine, my mom's and my friends (neighbor). I called both of them today and the last call log entries from all 3 accounts are from yesterday.

No entries from today's calls. Something is not working.

Last week the logs were lost all together and the suggested clicking on the number in preferences fixed it. Even though the logs are not empty this time, I tried that again. Still no record of today's calls.
#53539 by frenchcamp49er
Wed Apr 21, 2010 5:35 pm
Bobby B wrote:You're able to see your call logs, but just not the most recent entries (from the past couple days)?

frenchcamp49er wrote:Same problem here, missed some calls the last two days, and almost all calls today. The work around did not work for me.



Yes
#53541 by frenchcamp49er
Wed Apr 21, 2010 5:37 pm
frenchcamp49er wrote:
Bobby B wrote:You're able to see your call logs, but just not the most recent entries (from the past couple days)?

frenchcamp49er wrote:Same problem here, missed some calls the last two days, and almost all calls today. The work around did not work for me.



Yes



No logs for today
#53550 by bw1
Wed Apr 21, 2010 8:01 pm
I have the same problem - no calls in the call log since yesterday at 7:42 PM. The calls are showing up on my Panasonic handset caller list and the Telo handset call log though.

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