Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#54303 by bw1
Thu Apr 29, 2010 4:55 pm
There's a difference between the "international bundle" and "international calls" -

The $100 prepaid international bonus can only be applied to international calls and not to the international bundle.

The international bundle requires a subscription to Premier and is limited to 500 minutes of calls per month to the 70 countries listed.

Perhaps the countries you're trying to call are not on that list.

What does this have to do with the Blacklist function not working?
#89107 by thunderbird
Wed Nov 02, 2011 9:06 am
abdusazad wrote:Having trouble placing international calls from last night Nov-02-2011 around 10PM EST though I have bundle plan with 5.89 every month. The msg says: you don't have sufficient fund to call the number you dial.

Lately I've had probems with International calling also.

First try the 20 minute Ooma device power off, then repower, and then test procedure.

If that doesn't work:

Contact Ooma customer Support
Customer Support
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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