Problems with Call blocking in Preferences

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geljs2h
Posts: 2
Joined: Wed Mar 24, 2010 8:06 am

Problems with Call blocking in Preferences

Post by geljs2h » Wed Mar 24, 2010 8:09 am

I am trying to change the way ooma treats callers on my personal blacklist. ONce i get it all set, I can't seem to save it. It keeps bringing up the screen, "there seems to be a problem with the previous page...." and it will not let me save it.

Seems to be the same issue that others have been having on various other dates.

I also completed my port over from Verizon to OOMA on March 11th. Since then, I haven't received any emails from callers into my email inbox. I have had messages on my machine though.

PetalumaRealtor
Posts: 26
Joined: Mon Jan 04, 2010 4:08 pm

Re: Problems with Call blocking in Preferences

Post by PetalumaRealtor » Wed Mar 24, 2010 8:25 am

From what I understand, after your port is completed you must log in to "my ooma" using your ported number as user name and set up your preferences. If you used a temp ooma number before the port, those preferences may not transfer over.

geljs2h
Posts: 2
Joined: Wed Mar 24, 2010 8:06 am

Re: Problems with Call blocking in Preferences

Post by geljs2h » Wed Mar 24, 2010 8:35 am

Thank you. I did not use a temporary phone number, I used the port number concurrent along with my phone company. Once port was complete, I disconnected Verizon from our house. I know have OOMA running through out the house.

All my preferences seemed to stay in place, I just can't save anything new today.

ntoy

Re: Problems with Call blocking in Preferences

Post by ntoy » Wed Mar 24, 2010 12:53 pm

Hello geljs2h,

There was a "&" symbol in the cname field. Our system is particular about having special characters.
"M&L Jackson" changed to "M L Jackson". See if it will allow you now.

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