to NOT "Opt into Premier"

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Hollywood
Posts: 139
Joined: Sun Mar 14, 2010 9:05 pm

to NOT "Opt into Premier"

Post by Hollywood » Sun Mar 14, 2010 9:19 pm

I like my Ooma service and got my mom and 2 other friends to switch over. I manage mine and my mom's account on my computer and when I go to My Account, it says how much longer I have of the Premier trial period, and gives me the option to "opt out" when it's over. I said to opt out on both accounts but when I revisit My Ooma (next time I logon), it always has the option to opt out.

Shouldn't it now give me the option to "Opt In"? I only need the basic services and my credit card info is on my account page. How do I know if I am really OUT after the trial period?

thanks!

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: to NOT "Opt into Premier"

Post by hpepper » Mon Mar 15, 2010 4:28 am

I suggest calling CS. I opted out of mine and it didn't give me the Opt Out option any more.

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