Preferences not working in "MY OOMA" for last 24 hours

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
Post Reply
egorder
Posts: 3
Joined: Thu Mar 04, 2010 8:25 am
Location: NW Arkansas
Contact:

Preferences not working in "MY OOMA" for last 24 hours

Post by egorder » Sun Mar 14, 2010 9:35 am

I was dabbling with call screening enabled settings yesterday and now the preferences tab for the My OOMA account keep giving me an error message of : "We're sorry, there was a problem processing the page."

Has anyone else had this problem? It has been going on for nearly 24 hours now, and I have spoken to customer support personnel 2 times, once yesterday and once today and they don't seem to have any familiarity with this issue.

I would kind of like to work on the settings a little more. Since this happened, I have not gotten email nor SMS notifications that voice mail has been left for me to check messages.

Anyone else?

User avatar
southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Preferences not working in "MY OOMA" for last 24 hours

Post by southsound » Sun Mar 14, 2010 9:49 pm

We normally recommend against posting the same thing to several forum locations. It makes most of us ignor the post.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

egorder
Posts: 3
Joined: Thu Mar 04, 2010 8:25 am
Location: NW Arkansas
Contact:

Re: Preferences not working in "MY OOMA" for last 24 hours

Post by egorder » Mon Mar 15, 2010 7:47 am

For the third day in a row, my preferences in "MY OOMA" aren't available.
The last time I was able to get access to them was Saturday (3 days ago) when I tried to reset the call screening enabling to on and to add a 2nd phone number to notify me that I have voice mail waiting. Ever since that, I have not gotten any notice of any kind sent to my phone or email account that I have any voice mail in my in box.
Has anyone experienced anything of this sort?

Post Reply