can't access preferences

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
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problemo
Posts: 8
Joined: Thu Mar 11, 2010 1:17 pm

can't access preferences

Post by problemo » Thu Mar 11, 2010 1:36 pm

Whenever I try to open the preferences area online, it goes to a page saying Ooma is have trouble processing the page. I can't change any of my preferences.

2spirit
Posts: 153
Joined: Wed Dec 16, 2009 8:28 am
Location: Maryland

Re: can't access preferences

Post by 2spirit » Thu Mar 11, 2010 1:46 pm

It's working for me. Perhaps it has just come back up!?
Telo w/ 2 Ooma Handsets
Annual Premier Subscriber

problemo
Posts: 8
Joined: Thu Mar 11, 2010 1:17 pm

Re: can't access preferences

Post by problemo » Thu Mar 11, 2010 3:13 pm

no--it has nothing to do with you-- we have separate preferences areas in"My Ooma". It is to set my preferences-- number of rings before voicemail, etc. So, I'm sure you can access it-- I can't. Not last night,not today, and not right now. Thanks for trying though--

ntoy

Re: can't access preferences

Post by ntoy » Thu Mar 11, 2010 3:19 pm

Hello problemo,

Please send me a personal email. If it's ok, you can email me your password & I can test on this
end.

Thanks,
Norm

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