Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#48729 by saving$
Fri Feb 26, 2010 3:03 pm
I set up my ooma telo a few days ago and it works great, but I had to disconnect it because I am fiddling with my computer. Anyways, I just noticed a $10. charge from ooma, what gives, I thought it was free? I opted out of the premier service as soon as I set the thing up....
#48731 by saving$
Fri Feb 26, 2010 3:16 pm
Never mind, I just did a search and someone posted about a $10. preauth to check your debit card is valid or something...just surprised me, where did I miss this info?
#48758 by tommies
Fri Feb 26, 2010 6:42 pm
Usually, I see a pre-auth for just $1.00 , and it just goes away later after the real charge shown up. It may last a few days tho, since many merchands run thing in batches.
#48759 by hpepper
Fri Feb 26, 2010 6:48 pm
I can confirm that on my second Telo i had a pre-auth of $10 after entering my card info - it disapeared after about 4 days.

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