Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
- Posts: 39
- Joined: Sun Mar 22, 2009 5:41 pm
I just called support and they seem unaware of the problem, so I'd encourage everyone who is experiencing this to call in and report it, too.
- Posts: 4
- Joined: Wed Jun 24, 2009 8:00 am
Same thing is happening to me with the phones on the Scout. We can resolve it on a case by case call with **0, but we'd prefer not to do that in the long run. Hopefully Ooma can resolve this problem.
- Posts: 15
- Joined: Wed Jul 15, 2009 8:57 am
I hate to have to call Customer Service as I have always had bad luck with them. Hopefully they will fix it soon.
We've filed a bug for this & are working to resolve this issue.
Will provide an update once resolved.
- Posts: 3
- Joined: Sat Feb 06, 2010 7:34 am
Is there any fix or update for this ? I am having the same issue. Everything was fine last week but something changed earlier this week.
- Posts: 35
- Joined: Fri Mar 06, 2009 6:21 pm
I am experiencing this as well, posting my comment to track the thread.
- Posts: 1003
- Joined: Sun May 17, 2009 4:47 am
- Location: Colorado Springs, CO
toddbecker wrote:I am experiencing this as well, posting my comment to track the thread.
For future reference, you can subscribe to a thread without posting.
- Posts: 7
- Joined: Sat Feb 06, 2010 4:09 pm
I am having the same issue. It started in the past week.
- Posts: 1
- Joined: Sun Feb 07, 2010 1:10 pm
I too started have same problem. Called CS and the person I talked to didn't seemed to be aware of the problem.
How about an update NTOY?
- Posts: 1
- Joined: Tue Feb 09, 2010 10:01 pm
I am also experiencing the same problem where the hub and scout show the same caller ID. I have not made any configuration changes in weeks.