Dennis P wrote:We are on it. Looks like a server upgrade that went awry. We backed out the change and are working to stabilize the system.
Ooma should offer free call forward for when things like this happen. It would be very easy for Ooma to just implement a default number for when Ooma itself becomes unstable or needs to take the server down. In this case this problem was created by Ooma and unless you have Premier then you are just screwed....bad biz.
I just cancelled my Verizon yesterday, so this scared me. Glad to hear it's being fixed. I haven't had a problem in the past 3 months I've had it. I thought my router was going bad.
It is still NOT working atm (Jan 22 2010, 12:50 AM PST).
When I check the status at http://setup.ooma.com/ , it reads the following:
Your ooma Network is Connected (my phone number)
Ooma Core: Connected
Phone Line: Disconnected
Phone Setup: Your phone line is configured for the ooma network
Second Line: Enabled
Voice Mail: Enabled
I have checked my lines an they are in working order and everything is plugged in the way they should, so I'm assuming the problem is with Ooma? Someone correct me if I'm wrong. Thanks.
Also want to add that the Ooma Telo hub has a solid blue status light, so it's even more infuriating. Should mean it's WORKING right?