Cannot call to certain exchanges

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Posts: 3
Joined: Sat Jan 09, 2010 10:10 am

Cannot call to certain exchanges

Post by mike4954 » Sat Jan 09, 2010 10:17 am

Hi all, Brand new to Ooma.
Just noticed when I dial certain exchanges within my area code all I get is a busy signal. I tried 6 different exchanges and got a busy signal in 3 of them. Then I tried a few different numbers within those exchanges and the same thing busy signals. Has anyone else had a similar problem. I call customer support but they couldn't give me an answer. I don't want to give up on Ooma yet.

Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Cannot call to certain exchanges

Post by Groundhound » Sat Jan 09, 2010 10:48 am

Try dialing with redial or an autodialer and see if that makes any difference. I notice sometimes that if I manually dial a number I get a busy signal but if I then press redial it goes through.

Posts: 2
Joined: Fri May 08, 2009 7:33 am

Re: Cannot call to certain exchanges

Post by sandyink » Mon Feb 01, 2010 3:01 pm

I have the same problem, but with a different area code. Whenever I call my home phone (714) area code from my work phone (949) area code I get a silent pause and then a fast busy signal. I can call with my cell phone or from any other phone to my home phone & it works correctly.

Posts: 2
Joined: Fri Mar 26, 2010 5:43 am

Re: Cannot call to certain exchanges

Post by dlessnau » Fri Mar 26, 2010 5:52 am

I just installed Ooma and it receives calls but 90% of calls I try to make receive a busy signal. I was using the $40.00 Magic Jack and had no problems other than sometimes poor sound. Hope this gets fixed. If not, back to Best Buy for a refund. If it is fixed, I'll post again.

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