Can't login to My Ooma

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
scots
Posts: 236
Joined: Fri Dec 19, 2008 6:26 pm
Location: Raleigh, NC
Contact:

Can't login to My Ooma

Post by scots » Mon Jan 04, 2010 10:40 am

I can't get logged in to My Ooma. Every time I try I get a page that says "We're sorry, there was a problem processing the page."

Anyone else?

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Can't login to My Ooma

Post by Groundhound » Mon Jan 04, 2010 10:43 am

Not working for me either.

t4feb
Posts: 131
Joined: Thu Feb 19, 2009 6:00 am
Location: Aiken,SC
Contact:

Re: Can't login to My Ooma

Post by t4feb » Mon Jan 04, 2010 10:48 am

Not working for me in South Carolina. I just called support and they said nothing is wrong on there part
Terry

User avatar
Aveamantium
Posts: 1352
Joined: Sat Jun 20, 2009 2:28 pm
Location: Loveland, Colorado

Re: Can't login to My Ooma

Post by Aveamantium » Mon Jan 04, 2010 10:49 am

No, they're down... Maybe a website upgrade!?
Go AVS!

Rocker357
Posts: 11
Joined: Wed Sep 09, 2009 2:28 pm

Re: Can't login to My Ooma

Post by Rocker357 » Mon Jan 04, 2010 10:49 am

Not working for me on 2 computers with IE. Before this problem my account said core and not premire.

User avatar
southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Can't login to My Ooma

Post by southsound » Mon Jan 04, 2010 10:54 am

Aveamantium wrote:No, they're down... Maybe a website upgrade!?
Down here too. I think Aaron may be correct. Probably taking down the reference to the Referral program and maybe doing something regarding to multiple handsets. One can only guess... :shock:
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

User avatar
Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: Can't login to My Ooma

Post by Bobby B » Mon Jan 04, 2010 10:59 am

We're taking a look at this one now - I'll update the status page.
Bobby B

User avatar
cruzitude
Posts: 16
Joined: Mon Dec 14, 2009 10:11 pm

Re: Can't login to My Ooma

Post by cruzitude » Mon Jan 04, 2010 11:37 am

Seems to be back online now.

t4feb
Posts: 131
Joined: Thu Feb 19, 2009 6:00 am
Location: Aiken,SC
Contact:

Re: Can't login to My Ooma

Post by t4feb » Mon Jan 04, 2010 12:10 pm

Back up seems to be working now
Terry

5105238248
Posts: 1
Joined: Wed Aug 05, 2009 4:59 pm

Re: Can't login to My Ooma

Post by 5105238248 » Thu Jan 07, 2010 9:11 pm

I haven't been able to login for days and my my main phone number rings forever before it finally goes into voicemail while my second phone number will only go directly into voicemail. I can't get into My Ooma to reconfigure them and the email I sent to customer support two days ago is still unanswered. Is anyone else experiencing this?

Post Reply